Privacy policy


Last Updated: August 23, 2026

At VEQZORA, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you may have when you visit or make a purchase from our online store.

By using our website or purchasing from VEQZORA, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

Information You Provide

When you place an order, contact us, create an account, subscribe to our marketing communications, or otherwise interact with our store, you may provide information including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Information you provide when contacting customer support

Payment Information

When you make a purchase, payment information is processed through the payment provider selected at checkout. We may receive information necessary to confirm and fulfill your order, but payment details may be processed and stored by the applicable payment provider according to its own privacy policy.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, approximate location, pages viewed, and interactions with our website.

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Provide shipping and delivery updates

  • Respond to customer service requests

  • Process returns, refunds, or other order-related requests

  • Maintain and improve our website

  • Personalize or improve your shopping experience

  • Detect, prevent, and address fraud, abuse, or security issues

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications when you have provided appropriate consent, where required

3. Cookies and Similar Technologies

VEQZORA and certain service providers may use cookies and similar technologies to keep the website functioning, remember preferences, understand how visitors use the website, and support relevant store features.

Some cookies may be placed by third-party services that operate on our behalf or provide functionality for our store.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. How We Share Information

We may share personal information with service providers and other parties when reasonably necessary to operate our business, including providers that help us with:

  • Payment processing

  • Order fulfillment and shipping

  • Website hosting and technology

  • Customer support

  • Analytics and website performance

  • Marketing and communications

  • Fraud prevention and security

We may also disclose information when required to comply with law, respond to lawful requests, protect our rights, or help prevent fraud or security issues.

We do not sell your personal information as part of our ordinary business operations.

5. Third-Party Services

Our store may use third-party applications, platforms, payment providers, analytics tools, advertising services, or other integrations.

These third parties may process information according to their own privacy policies and terms. We encourage you to review the privacy practices of any third-party service you use through our website.

6. Marketing Communications

If you subscribe to our email or marketing communications, we may use your contact information to send updates, promotions, product information, or other communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Transactional emails, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase or provide requested services.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

9. Your Privacy Rights

Depending on where you live, you may have certain rights relating to your personal information, which can include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

  • Exercise additional rights available under applicable privacy laws

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services without appropriate supervision.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

11. International Visitors

Depending on where you access our website from, your personal information may be processed in countries other than your own. Privacy laws in those countries may differ from the laws where you live.

Where required by applicable law, we will take appropriate steps relating to international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how VEQZORA handles personal information, please contact us:

VEQZORA
Email: support@veqzora.com

We aim to respond to privacy-related inquiries within a reasonable period.